RETURNS & EXCHANGES
ALL SALES FINAL – NO RETURNS OR EXCHANGES.
Please check that your chosen product size and shipping address are 100% correct as it cannot be modified or canceled. Stock is not available for size corrections and/or exchanges.
If an item arrived damaged, we require visual proof of damage within 7 days of receiving your order. For all requests, please contact customer service at firstname.lastname@example.org with photos and your order number. Your refund will be processed to your credit card or original method of payment within a reasonable period.
Please allow up to 5 business days for email shipping confirmation and tracking number unless a future shipping window is noted on the product page. Business days are Monday–Friday, excluding major US holidays.
We are not responsible for lost or stolen packages, any shipping deliveries that may be affected by customs, Covid, natural occurrences, transfers to local carrier.
Famous Stars & Straps does not take responsibility for any customs fees for international orders and these charges. The customs charges are the responsibility of the customer.
Returned to sender packages cannot be reshipped. Original shipping charges are non-refundable.
By ordering merchandise, you agree that you are purchasing for personal use and not for resale. We reserve the right to refuse any orders without warning or explanation.
For order inquiries contact: email@example.com